Frequently Asked Questions

North State Self Storage FAQ

Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self-Storage Professionals.

How long do I have to sign up for?
We offer month-to-month leases. There is no long-term contract or commitment.

When can I get to my belongings?
Our gate access is typically 24-hours a day, 7 days-a-week 365 days-per-year.
Our office hours are from 9:00 am to 5:30 pm, Monday-Friday and 9:00 am to 4:00 pm Saturday. We are closed on Sundays. After hour appointments are available for our customer's convenience.

How much notice must be given when I move out?
We require a 5-day advance, written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?
Although we don't offer a mover, many of our facilities have relationships with moving companies and truck rental companies. Our managers will be more than happy to recommend a local reliable mover or truck rental company. Please contact a facility near you for additional information.

How can I make a payment?
Payments can be processed by mail, telephone, in-person or through our website. You may also arrange to have payment be automatically deducted from your credit or debit card. Please ask your manager about payment methods. Our goal is to make it as convenient as possible for you.

What forms of payment do you accept?
We accept cash, check, Visa, Mastercard and American Express.

How much storage space do I need?
Our professional, courteous staff can assist you in determining the right size. Just give us a brief description of what you will be storing, and we will help you determine the unit size/specifications that are just right for you.

Do you sell packing and moving supplies?
Yes, we offer everything you need to prepare for your move --- locks, boxes, moving kits. Come by our showroom or speak to our staff for more information. We'll be happy to supply you with everything you'll need to make your move as easy as possible.

Do you have outdoor storage for boats, RVs and other vehicles?
Yes. Many of our facilities offer covered or enclosed RV, boat, trailer and vehicle storage. Contact a facility near you for more information.

Are there restrictions for storage use?
Yes. For the protection of you and our other tenants, there are restrictions on what is stored (no explosives, or any flammable, odorous, or hazardous materials.) Additionally, occupants are prohibited from conducting any business out of their space. Our storage agent will review with you in detail the comprehensive rules and regulations on use of facility.